States
Every state a surface can be in, side by side.
Content states
“Is there anything here?” — a different question from “may I use this?”, with different copy.
No invoices yet
Invoices you create will appear here.
This list could not be loaded
The billing service returned an error.
Support ID: SUP-4K2N9
Not included in your plan
Available on the Professional plan.
You do not have access
Ask a company administrator if you need access to this.
Running in limited mode
Ottili AI is temporarily unavailable, so some information may be missing or out of date.
You are offline
Changes you make now will not be saved until the connection returns.
Loading
Skeletons reserve the height so content does not jump.
Feature states
“May I use this?” — one component renders every §13.2 answer, so the reason is consistent platform-wide.
Read only
You can view this, but not change it.
Surface content, shown when the state permits it.
Missing permission
You do not have access
Ask a company administrator if you need access to this.
Support ID: SUP-7F2M9
Locked by plan
Not included in your plan
This is not part of your current plan.
Support ID: SUP-7F2M9
Missing connection
storage is not connected
Connect storage in Console to continue. Credentials stay in Console.
Support ID: SUP-7F2M9
Coming soon
Coming soon
Planned for the next release.
Support ID: SUP-7F2M9
Disabled by policy
Blocked by a company policy
A policy set by your company prevents this.
Support ID: SUP-7F2M9
Degraded
Running in limited mode
Some information may be missing or out of date.
Support ID: SUP-7F2M9
Unavailable
Unavailable
This is unavailable right now.
Support ID: SUP-7F2M9